Terms & Conditions

Last updated: 20/11/2025

 

1. Introduction

 

Welcome to Sealy Supply (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website www.sealysupply.com (“Website”) and any purchase of products made through the Website.

 

By accessing, browsing, or using this Website, you agree to be bound by these Terms. If you do not agree, you must not use this Website.

 

You represent that you are at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.

 

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2. Company Information

 

Sealy Supply is a business operating in Trinidad and Tobago.

For any queries, you may contact our customer support office at:

•Email: info@sealysupply.com

•Phone: +1 (868) 286-3663

•Address: 7 Farouk Avenue, El Socorro, Trinidad. 

 

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3. Use of the Website

 

You agree to use this Website only for lawful purposes and in accordance with these Terms. You must not:

•Use the Website in any way that violates applicable laws or regulations;

•Engage in fraudulent, misleading, or harmful conduct;

•Attempt to gain unauthorized access to any part of the Website, server, or systems;

•Interfere with the security, performance, or functionality of the Website.

 

We may, at our sole discretion, suspend or terminate your access to the Website if we believe you have breached these Terms.

 

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4. Products, Pricing & Availability

 

All products, descriptions, images, and prices displayed on the Website are subject to change at any time without notice. We make reasonable efforts to ensure that product information is accurate; however, errors may occur.

•Pricing: Prices are displayed in USD (United States Dollars), unless otherwise stated.

•Taxes & Fees: Prices may be shown inclusive or exclusive of applicable taxes, duties, and delivery charges. Any additional amounts payable will be clearly indicated at checkout.

•Availability: Product availability cannot be guaranteed. We reserve the right to limit quantities or refuse orders where stock is unavailable.

 

If a pricing or product error is discovered after you place an order, we reserve the right to contact you with the correct information and give you the option to proceed or cancel.

 

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5. Orders & Contract Formation

 

By placing an order on our Website, you are making an offer to purchase products in accordance with these Terms.

 

A contract is formed only when:

1.You complete the checkout process, and

2.We send you an order confirmation email indicating that your order has been accepted.

 

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

•Product unavailability;

•Errors in product or pricing information;

•Suspicion of fraud or unauthorized/illegal activity.

 

If your order is cancelled after payment, we will arrange a refund in accordance with our refund procedures.

 

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6. Payment

 

We accept the payment methods displayed at checkout. By submitting payment information, you represent and warrant that:

•You are legally authorized to use the payment method; and

•The information you provide is true, accurate, and complete.

 

All payments are processed through third-party payment processors. We are not responsible for any errors, delays, or security breaches attributable to those third parties, but we will take reasonable steps to support you in resolving issues where possible.

 

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7. Delivery & Shipping

 

We partner with ODeliver and other selected courier services to deliver your orders.

•Processing Time: Delivery requests are typically submitted within 24 hours after your order is placed (on business days).

•Delivery Timeframe: ODeliver generally delivers within 2–3 business days after dispatch.

•Tracking: Once your order has been dispatched, you will be advised to visit the ODeliver website to track your package using the tracking details provided.

•Delays: While we and our couriers aim to meet the stated delivery timeframes, these are estimates only. Inclement weather, public holidays, peak seasons, or other unforeseen events may cause delays in delivery.

•Risk of Loss: Risk in the products passes to you upon delivery to the address provided or upon collection (where applicable).

 

For more details, please refer to our Delivery Information section on the Website.

 

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8. Returns, Exchanges & Refunds

 

We want you to be satisfied with your purchase. Our Returns & Refunds Policy (which forms part of these Terms) sets out:

•Conditions for returns or exchanges;

•Time limits within which returns must be initiated;

•Whether refunds, store credit, or exchanges are available;

•How to initiate a return.

 

Please review the Returns & Refunds Policy carefully before making a purchase. Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws in Trinidad and Tobago. 

 

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9. Customer Accounts

 

You may be able to create a customer account on the Website. You are responsible for:

•Maintaining the confidentiality of your login details;

•All activities that occur under your account.

 

You agree to notify us immediately if you suspect any unauthorized access or breach of security.

 

We reserve the right to suspend or close accounts that are misused or used in violation of these Terms.

 

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10. Intellectual Property

 

All content on this Website, including but not limited to text, graphics, logos, designs, images, product photos, icons, and software (“Content”), is owned by or licensed to Sealy Supply and is protected by copyright, trademark, and other intellectual property laws.

 

You may:

•View and use the Website and Content for your personal, non-commercial use only.

 

You may not, without our prior written consent:

•Copy, reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Content;

•Use our trademarks, logos, or branding in a way that may cause confusion or imply endorsement.

 

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11. Third-Party Services & Links

 

Our Website may contain links to third-party websites or services (such as payment providers or courier tracking pages like ODeliver). These sites are not controlled by us, and we are not responsible for:

•Their content, policies, or practices;

•Any loss or damage arising from your use of third-party websites or services.

 

We encourage you to review the terms and privacy policies of any third-party sites you visit.

 

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12. Privacy & Data Protection

 

We are committed to respecting your privacy and protecting your personal data. Our Privacy Policy, which is available on the Website, explains:

•What personal information we collect;

•How we use, store, and protect it;

•Your rights in relation to your data.

 

By using the Website or placing an order, you consent to our collection and use of your information as described in the Privacy Policy, in line with applicable laws in Trinidad and Tobago and relevant international standards for data protection. 

 

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13. Warranties & Disclaimer

 

To the fullest extent permitted by law:

•The Website and all content are provided on an “as is” and “as available” basis;

•We do not guarantee that the Website will always be available, uninterrupted, error-free, or secure;

•We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content or products.

 

Nothing in these Terms is intended to exclude or limit any statutory warranties or rights that cannot be excluded under the laws of Trinidad and Tobago (including consumer protection laws relating to unsafe or defective goods). 

 

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14. Limitation of Liability

 

To the extent permitted by law, in no event shall Sealy Supply, its directors, employees, or agents be liable for any:

•Indirect, incidental, special, consequential, or punitive damages;

•Loss of profits, revenue, business, or data;

 

arising out of or in connection with:

•Your use of or inability to use the Website;

•Any purchase of products;

•Any delays or delivery issues beyond our reasonable control.

 

Where our liability cannot be excluded by law, it will be limited, to the extent permitted, to:

•The replacement of the product; or

•The refund of the price you paid for the product giving rise to the claim.

 

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15. Indemnity

 

You agree to indemnify and hold harmless Sealy Supply, its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with your:

•Breach of these Terms;

•Use of the Website;

•Violation of any law or the rights of a third party.

 

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16. Governing Law & Dispute Resolution

 

These Terms are governed by the laws of Trinidad and Tobago, including applicable laws relating to electronic transactions and consumer protection. 

 

Any dispute arising out of or in connection with these Terms, the Website, or any purchase made through the Website shall, in the first instance, be addressed through good-faith negotiations between you and Sealy Supply. If the dispute cannot be resolved amicably, it shall be submitted to the exclusive jurisdiction of the courts of Trinidad and Tobago.

 

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17. Changes to These Terms

 

We may update or modify these Terms from time to time. When we do, we will post the updated version on this page with a revised “Last updated” date.

 

Your continued use of the Website after any changes are posted constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

 

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18. Contact Us

 

If you have any questions about these Terms, your order, or our policies, please contact us at:

 

Customer Support

•Email: info@sealysupply.com

•Phone: (868) 286-3663 (868) 290-3663

•Address: 7 Farook Avenue,El Socorro Rd, San Juan,Trinidad & Tobago