Privacy Policy

Sealy Supply — Privacy Policy 

Last Updated: 11/20/2025

1. Introduction

Sealy Supply (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, make purchases, or interact with our services.

By using the Website, creating an account, or placing an order, you consent to the practices described in this Privacy Policy, in accordance with the laws of Trinidad & Tobago and applicable international data-protection standards.

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Information

  • Full name

  • Billing & shipping address

  • Email address

  • Phone number

  • Account login details

  • Order history

  • Business/company information (for trade purchases)

2.2 Payment Information

Payment card details or other transaction data processed securely through third-party payment providers.
We do not store or access your full payment card details.

2.3 Technical & Usage Data

  • IP address

  • Browser type & version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring URLs

  • Cookies & tracking data

2.4 Communication Data

  • Customer service messages

  • Emails

  • Form submissions

  • Social media interactions

3. How We Use Your Information

We use your data to:

3.1 Provide Services

  • Process and deliver orders

  • Manage payments and refunds

  • Offer customer support

  • Maintain your account

  • Notify you of order status

3.2 Improve Our Website & Services

  • Analyze website performance

  • Enhance user experience

  • Prevent fraud and suspicious activity

  • Maintain website security

3.3 Marketing & Communication

  • Send newsletters or promotions

  • Provide personalized product recommendations

  • Notify you about new products, discounts, or updates
    (You can opt out anytime.)

3.4 Legal & Compliance

  • Meet regulatory requirements

  • Respond to lawful requests from authorities

  • Keep accurate records for tax and audit purposes

4. Sharing Your Information

We do not sell your personal information.
However, we may share data with trusted third parties strictly for business operations, including:

  • Payment processors

  • Shipping & delivery partners

  • IT & hosting providers

  • Email marketing platforms

  • Fraud prevention tools

  • Legal authorities (only if required)

All third-party partners are required to handle your data securely.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality

  • Remember your preferences

  • Analyze traffic and usage

  • Support secure login

  • Personalize your shopping experience

You can manage or disable cookies through your browser settings. Some features may not work correctly if cookies are turned off.

6. Data Storage & Security

We take data security seriously and use:

  • SSL encryption

  • Secure servers

  • Access controls

  • Regular security monitoring

  • Data minimization practices

Data is kept only as long as necessary to fulfill its purpose or comply with law.

7. Data Retention

We retain personal data for:

  • Order information: 7 years (for tax & legal purposes)

  • Account information: As long as your account is active

  • Marketing subscriptions: Until you unsubscribe

  • Cookies: According to cookie type (session or persistent)

When no longer needed, data is securely deleted or anonymized.

8. International Data Transfers

If your data is processed outside Trinidad & Tobago (e.g., by hosting or payment providers), we ensure adequate protection through:

  • Encryption

  • Contractual safeguards

  • Reputable service providers following global standards

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate information

  • Request deletion, where legally permitted

  • Object to certain processing

  • Limit how your data is used

  • Withdraw consent at any time (e.g., marketing emails)

  • Request a copy of your data (data portability)

To exercise your rights, contact us using the details below.

10. Children’s Privacy

Our Website is not intended for individuals under 16 years old.
We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

11. Links to Other Websites

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to read their policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated revision date. Continued use of the Website indicates acceptance of the updated terms.