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H&M Integrates Conversational Commerce
Contact Us | H&M U.S. Customer Services | H&M US
Using Personalized Customer Service to Increase Loyalty & Conversions
H&M opens a new miniature flagship in the heart of Berlin, blending physical and digital shopping with a carefully curated, tech-led and customer-centric shopping experience - Microsoft News Centre Europe
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How Retailers Are Using Chatbots? | by Cheuk Hung Lo | Marketing in the Age of Digital | Medium
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H&M Adds a Virtual Assistant and Live Chat to Its Contact Centre
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Chatbots vs. Virtual Assistants – What's the Difference? – Customer Service Blog from HappyFox
5 Tech Innovations Responsible for H&M's Turnaround - CB4
H&M Online Reveals New Visual Search Feature and More - sarafinasaid
H&M Removed From All Major Chinese Platforms Over Xinjiang Cotton Ban – WWD
Nuance Communications, Inc. - H&M accelerates digital development and integration of digital and physical channels to meet consumers' changing behavior and deliver superior #CX with Nuance Virtual Assistant and Live Chat. Read
H&M extends Nuance Virtual Assistant and live chat to Google's Business Messages - TyN Magazine
Fashion retail brand H&M India's revenue rises 14% to Rs 1,700 crore | Business Standard News
H&M Extends Nuance Virtual Assistant and Live Chat
Will chatbots take over as personal shopping assistants? - RetailWire
H&M | Salt Lake City | City Creek Center
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H&M | Los Angeles | Beverly Center
H&M Using Nuance Virtual Assistants for Live Chat on Google Search & Maps